Elvis had it right here because incorrect or unreadable addresses can often cause a package to be returned. In some unfortunate cases, an exception error will lead the carrier to return the package.
#BARCODE LABEL UNREADABLE AND REPLACED DRIVER#
Another common cause for these and residential deliveries are when delays cause the driver to return with packages in their truck because it’s gotten too late for deliveries. For B2B sales, the most common issue is when there’s no one available to sign for a package or the gates to a location are locked. Some events will push your delivery to the next day or multiple days after, but the carrier ultimately makes a successful delivery. Accidents that cause packages to change delivery vehicles and severe weather are two of the common reasons here. The delivery is still made on time, often because the issue wasn’t as severe as expected or happened early on in the shipping process, so the carrier had time to adapt. Here are the most likely scenarios for what will happen when your shipment has a delivery exception: Unfortunately, there are a few different scenarios where delivery exceptions can cause a headache because they lead to packages heading back to the sender. Sometimes they may cause a minor delay for customers while others cause no delay at all.
What happens when your package has a delivery exception?ĭelivery exceptions aren’t always a big concern for your operations. Something labeled as a shipment exception is more likely to focus on issues such as being held up in customs or at a port. However, this may indicate that the exception was more of an issue of shipping and transit instead of final delivery. In general, that’s another way of asking the same question (every shipment has a delivery to it). Sometimes we get this question as “what is a shipment exception” because people come from the angle of shipping. Delays to your freight may mean you need to adjust your warehouse staff - 3PLs like Red Stag Fulfillment can help you avoid that headache by managing inventory for you - or notify customers of potential delays. There are also cases where delays involve moving the package to the destination, such as inclement weather that can ground planes.Įcommerce companies need to stay on top of these notices to help you understand the issue with any delivery to your customers. In many cases, carriers will provide details about the nature of the delay, though this isn’t guaranteed.ĭelivery exception delays can occur with the package itself (such as being damaged in transit) or with the destination itself (a business was closed, no one was available for a signature, etc.). What is a delivery exception?Ī delivery exception status is when a carrier cannot complete a delivery because the package or freight is temporarily stuck in transit. So, let’s dive into what they are, how they impact your business, differences among carriers, and some ways Red Stag Fulfillment helps reduce the likelihood of delays. Unfortunately, we can’t do anything about hurricanes or earthquakes, or some of these other exceptions. Red Stag Fulfillment works with ecommerce and growing businesses to manage your shipping, get goods to customers on-time, and reduce the chance that there’s a carrier issue. If not handled right, they can also ruin your reputation. They’re waiting for your product right now, and most of us are so familiar with fast shipping that we plan to start using a purchase on the day that it arrives.ĭelays in shipping, sometimes called “delivery exceptions,” can ruin those plans. As an online shopper, nothing’s more frustrating than when a package doesn’t arrive on time.
0 kommentar(er)
